Cancellation policy

Cancellation policy

Cancellation right

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your cancellation right, you must inform us (Wakeparx Technologies AG, Gildenstr. 2 V, 48157 Münster, Germany, email: info@wakeparx.com) by means of a clear declaration (e.g. a letter sent by mail, fax or email) about your decision to cancel this contract. You may use the attached template cancellation form, which however is not required.

In order to keep to the cancellation period, it is sufficient to send us the notification of the exercise of the cancellation right before the expiry of the cancellation period.

Consequences of the cancellation

If you cancel this contract, we have to repay immediately all payments we have received from you, at the latest within fourteen days from the date on which the notification of your cancellation of this contract has reached us, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer).

For this repayment, we use the same means of payment that you used for the original transaction, unless there was a different agreement made with you; In no case will you be charged for this with repayment fees. We may refuse to repay you until we have received the products back or until you have provided proof that you have returned the products, depending on whichever option was earlier in time. You have to send out or hand over the products immediately to us, and in any case no later than fourteen days after the day on which you inform us about the cancellation of this contract (Wakeparx Technologies AG, Ödenpullach 3a, 82041 Ödenpullach). The deadline is met if you send out the products before the deadline of fourteen days.
You bear the immediate costs of sending back the products.
You only have to pay for a possible loss in value of the products, if this loss of value is due to a handling that doesn’t stem from the examination of the condition, characteristics and mechanics of the products.

Template cancellation form

(If you would like to cancel the contract, please fill out this form and send it back.)

– To:

Wakeparx Technologies AG

Gildenstr. 2 V

48157 Münster

Email: info@wakeparx.com

– I / we (*) hereby cancel the contract concluded by me / us (*) of the purchase of the following products (*) / the provision of the following service (*)

-Ordered on (*) / received on (*):

-Name of the consumer(s)

-Address of the consumer (s)

– Signature of the consumer(s) (only when notifying us on paper)

– date

_______________
(*) ​​Please delete if not applicable

Insofar as you make use of an existing cancellation right, you have to bear the regular costs of the return. This also applies if you have not yet provided the consideration or a contractually agreed partial payment at the time of the cancellation.